Old text Shipping & Returns
Shipping & Returns
Shipping costs: Unik by Nature is offering a fixed shipping price within Europe. The customer pays 7,50€ for each delivery indepentent of weight. We offer Free Shipping starting from 70€. The delivery cost are indicated in € all taxes included. Unik by Nature pays the remaining amount of the delivery fees. The shipping fea of 7,50€ is notified to Customers when they place an order at check out.
Notice! For the time beeing Unik by Nature do not ship outside Europe. Note that we do not ship to Switzerland. We reserve the right to change this paragraphe in the future.
The delivery methods for delivery in metropolitan France, Corsica or Monaco are beeing served by Colissimo Domicile (La Poste). For deliveries in Europe, deliveries are made to the address provided by the Customer by Delivengo (La Poste) for any order weighing less than 2kg and by Colissimo for any order weighing more than 2kg. In the event that deliveries must be made to the address provided by the Customer, the carrier may contact the Customer to inform him of a delivery date and / or make an appointment for such a date.
Any shipment of an order will be notified by Unik By Nature to the Customer by sending an email allowing to track the routing. Delivery will be deemed to be made when the Customer or a third party designated by him, and other than the carrier proposed by Unik By Nature, physically takes possession of the product.
Delivery times: In general, delivery times are between 48 and 72 hours for mainland France, Corsica and Monaco and 2 to 7 days outside these territories. However, it is clear that these deadlines are given for information purpose only and can not be binding on Unik By Nature. The delivery of several products from the same order may be fragmented (the Customer will be informed by email).
Apparent anomaly at the time of the delivery: Any apparent anomaly concerning an order (number of units, state of the packages ...) will have to be indicated in a precise way (detailed description of the anomaly) by the Customer on the delivery order of the carrier, in presence of the latter. The Customer must immediately inform Unik By Nature by providing any useful evidence (photograph, description of the anomaly ...). An apparent anomaly is any abnormality that should normally be detected by a normally attentive and informed consumer. Otherwise, the products will be deemed to have been delivered free of any apparent anomaly.
Returns: Returned products must be accompanied by all their accessories, the purchase invoice, the return form issued by Unik By Nature by email, fully protected and sent by post, at the Customer's own risk, at: Unik By Nature – 168 rue de Lingaillat – 40150 Soorts Hossegor - France.
In case of exercise of the right of withdrawal: The products must be returned at the expense of the Customer in their original packaging and in perfect condition for resale (not altered, damaged or soiled).