Shipping & Returns
Depending on the weight and composition of your order, different levels of shipping are available. Unik by Nature delivers worldwide.
In the case of a particularly voluminous or heavy order please contact our customer service at hello@unikbynature.com
METROPOLITAN FRANCE, CORSICA AND MONACO
Delivery is ensured through the Colissimo services (classic delivery 48h - 72h from the expedition date) for metropolitan France, Corsica and Monaco.
Free Shipping in France for all orders above 80€.
EUROPE
Delivery is ensured through the Delivengo services (delivery 3 - 8 working days from the expedition date) Note that Switzerland forms part of the worlwide delivery fees.
Free Shipping in Europe for all orders above 100€.
REST OF THE WORLD & SWITZERLAND
Delivery is ensured through the Delivengo services (delivery 7 - 12 working days from the expedition date). Switzerland forms part of the worldwide delivery fee, note that delivery to Switzerland is 3 - 4 working days.
Free Shipping worldwide for all orders above 150€.
Please note that the order amount at checkout excludes any local duties, taxes, and must be paid by the order recipient.
About delivery times: The above mentioned delivery deadlines are given for information purpose only and can not be binding on Unik by Nature. The delivery of several products from the same order may be fragmented (the Customer will be informed by email).
Apparent anomaly at the time of the delivery: Any apparent anomaly concerning an order (number of units, state of the packages ...) will have to be indicated in a precise way (detailed description of the anomaly) by the Customer on the delivery order of the carrier, in presence of the latter. The Customer must immediately inform Unik by Nature by providing any useful evidence (photograph, description of the anomaly ...). An apparent anomaly is any abnormality that should normally be detected by a normally attentive and informed consumer. Otherwise, the products will be deemed to have been delivered free of any apparent anomaly.
Returns: Returned products must be accompanied by all their accessories, fully protected and sent by post, at the Customer's own risk & expense to: Unik by Nature – 168 rue de Lingaillat – 40150 Soorts Hossegor - France. The customer needs to provide a tracking number by e-mail to hello@unikbynature.com.
In case of exercise of the right of withdrawal: The products must be returned at the expense of the Customer in their original packaging and in perfect condition for resale (not altered, damaged or soiled).